Shipping Policy

We currently ship within Canada and the United States. If you are located outside Canada or the United States and are interested in our pieces, please feel free to contact us. We would be happy to assist.

In-stock orders are typically processed within 2–3 business days. During high-volume periods (e.g., collection launches or holidays), processing may take slightly longer.

Pre-orders typically ship within 6 to 8 weeks from the date of purchase. As many of our pieces are crafted in small batches or involve time-intensive handwork, we appreciate your patience and understanding. You will receive a shipping confirmation email as soon as your order is on its way.

If your order contains both pre-order and in-stock items, we will ship everything together once the pre-order item is ready — typically within 6 to 8 weeks.
If you'd prefer to receive the in-stock items sooner, we recommend placing separate orders. This ensures timely delivery of ready-to-ship pieces while your pre-order is still in progress.

• Shipping fees and estimated delivery times are calculated at checkout.

• Free shipping is available on orders over CA$250 before tax.

• Please double-check your shipping address before placing your order — we are not responsible for lost packages due to incorrect or incomplete information.

• If applicable, customs duties or import taxes are the responsibility of the customer.

Once your order has shipped, you’ll receive a confirmation email with tracking details. You can also track your order at any time via the “Order Tracking” link in our website footer.