Shipping Policy

We currently ship within Canada and the United States only.

In-stock orders are typically processed within 2–3 business days. During high-volume periods (e.g., collection launches or holidays), processing may take slightly longer.

Pre-orders typically ship within 6 to 8 weeks from the date of purchase. As many of our pieces are crafted in small batches or involve time-intensive handwork, we appreciate your patience and understanding. You will receive a shipping confirmation email as soon as your order is on its way.

If your order contains both pre-order and in-stock items, we will ship everything together once the pre-order item is ready — typically within 6 to 8 weeks.
If you'd prefer to receive the in-stock items sooner, we recommend placing separate orders. This ensures timely delivery of ready-to-ship pieces while your pre-order is still in progress.

• Shipping fees and estimated delivery times are calculated at checkout.

• Free shipping is available on orders over CA$250 before tax.

• Please double-check your shipping address before placing your order — we are not responsible for lost packages due to incorrect or incomplete information.

• If applicable, customs duties or import taxes are the responsibility of the customer.

Once your order has shipped, you’ll receive a confirmation email with tracking details. You can also track your order at any time via the “Order Tracking” link in our website footer.